One of the daily challenges faced by DeLorme sales, marketing, and customer service staff is addressing the needs of all the industries that we serve. Because of its flexible nature, XMap has been adopted by a wide array of businesses and organizations, all of which bring their own requirements to the table. While DeLorme staff members can justifiably claim to have a high level of proficiency when it comes to understanding the workings of XMap, the application of the technology for a specific market can be considerably more demanding.
Thankfully, DeLorme has developed a network of Value-Added Resellers (VARs) who are much more familiar with the industries and territories that they serve and can interpret and apply the capabilities of XMap accordingly.
Over the coming months, the DeLorme Professional Newsletter will include a series of articles on some of our key VARs that will provide an insight into their business focus and sphere of expertise. If you are interested in the application of XMap within their particular industry, you are encouraged to contact them directly. If would like more information about becoming a Value-Added Reseller of XMap, please contact the XMap team at 1-800-293-2389 or email prosales@delorme.com.
Our first reseller in the spotlight is Tulsa, Oklahoma-based Downtown Design Services, Inc. (DDSI). DDSI has been serving the oil and gas, electric transmission and distribution, fiber optic, and telecommunications industries, as well as municipalities and local governments since 1999. DDSI’s customer base is dispersed throughout the U.S. but especially in Oklahoma, Texas, Colorado, Kansas, New Mexico, and Wyoming. Offering drafting and design services, GIS data management, conversion and collection, DDSI provides their clients with superior service in a timely, cost-effective manner, meeting their clients’ goals and objectives.
“Having handled the pipeline corridor mapping for multiple gas gatherers across the United States in both CAD and GIS environments for many years, we found the DeLorme XMap GIS suite to be an ideal tool for companies wanting to implement or supplement their GIS,” said Tim Harrison, company president. “With one particular client, we had used AutoCAD to maintain their mapping system for many years. By introducing and implementing XMap GIS, as well as the Earthmate PN-Series GPS receiver, we have enabled them to push data to over 150 users across the region, thus allowing them to update their system on a daily basis.
DDSI specializes in converting existing CAD, DeLorme Street Atlas USA, or hard copy data to GIS. The company also provides client-specific implementation, training, and support of XMap.
For more information on DDSI’s GIS data conversion, management, or collection services or any other drafting and design needs please visit their Website: www.downtown-design.com